Privacy Policy

KOEI Inc. (hereinafter referred to as "the Company") recognizes that appropriately protecting and properly handling the personal information of customers (hereinafter referred to as "Users") who use the Company's website (hereinafter referred to as "this Website") is an important responsibility. This Privacy Policy sets forth the Company's policies regarding the types of personal information it collects, the purposes of use, methods of management, and provision to third parties.

1.Collection of Personal Information

The Company collects Users’ personal information for the following purposes:

Ordering and delivery of products, and provision of related services
Responding to inquiries
Providing information about new products and services
Improving this Website and enhancing the user experience

2.Types of Personal Information Collected

The personal information collected by the Company includes the following:

Name, address, telephone number, and email address
Payment information (credit card information, bank account information, etc.)
Purchase history and transaction details
Content of inquiries and records of responses
Usage of this Website

3.Purposes of Use of Personal Information

The Company uses the personal information it collects for the following purposes:

Provision of and support for products and services
Responding to inquiries from Users
Providing information about new products, services, campaigns, and the like
Operation and improvement of this Website
Compliance with laws and regulations and fulfillment of legal obligations

4.Management of Personal Information

The Company appropriately manages Users' personal information and takes appropriate
security measures against risks such as unauthorized access, loss, destruction, alteration, and leakage.

5.Provision of Personal Information to Third Parties

The Company does not provide Users’ personal information to third parties except in the following cases:

When the User has given consent
When disclosure is required under laws and regulations

6.Disclosure, Correction, and Deletion of Personal Information

Users may request the Company to disclose, correct, or delete their own personal information. Upon receiving such a request, the Company will respond promptly and by appropriate means.

7.Use of Cookies

The Company uses cookies to improve User convenience and to analyze usage. The information collected through cookies does not identify individuals.

Users can refuse to accept cookies by changing their browser settings. However, if cookies are disabled, some functions of this Website may not work properly.

8.Revision of the Privacy Policy

The Company may revise this Privacy Policy as appropriate in response to changes in laws and regulations or changes in its business operations. The revised Privacy Policy becomes effective at the time it is posted on this Website.

9.Contact

For inquiries regarding this Privacy Policy, please contact us via the Contact form.

Date of enactment: December 24, 2024

By posting this Privacy Policy on this Website, the Company makes clear its commitment to protecting Users’ personal information and strives to ensure that Users can use the Company’s services with peace of mind.